Cable Router Disconnects (in Off-topic)

My cable modem/router has been disconnecting me while playing live games such as Warcraft 3 and while on Xbox Live. I have no idea why it keeps doing this but it's starting to get very annoying. It has to be my cable modem, because I'd be on XBL at the same time as my comp being online and it disconnects both at the same time. A couple of weeks ago it was pretty bad as it did it twice every hour, the last week I haven't had much trouble, and now the last 2 days its been horrible. Is it just my cable company (Road Runner), or maybe my cable router, and is there anything I can change settings wise to try and fix this?

How old is your router? My router just decided to die one fine day without warning, so it could just be age.

well I just got it from Road Runner about 4-5 months ago, as of the actual age, I have no idea.

I would suggest calling the company and asking for a new router then. I am assuming they gave it to you for free, and if not you should probably purchase your own router so you can choose what features you want, price, etc.

Alright, I'll have to take it up there then. lol... When I first wanted to connect more comps to their service they gave me another modem without telling me it'd cost double what i Was paying, then i recalled them and told them i wanted to have a router so they sent people out. the people came over and took the 2nd modem and left without doing anything else and having us sign anything saying when they finished. guess they went on a hour lunch break or somethin? so we had to go up to the office to get the router. I guess we'll just have to take it back up there. Thanks for the advice tho.

on the world of warcraft login screen today they had a bulletin about roadrunner customers, in the southwest i believe it was, having issues. not sure if it is related, but since you mentioned roadrunner i thought of it.

Well I'm in Texas, but my service has been like this before. I think that they randomly break their connection or something so if people are downloading / uploading files via Ares or something like that, that it'll stop. Maybe I'm just being weird...but you never know!

yeah, I had the same problem and it seemed to only be triggered by Guild Wars. I found out after alot of investigating and spending time on the phone with Comcast ( Don't you love this phase?) They didn't know what was wrong with it, sent out two people and neither of them could discover the cause.

They told me there wasn't anything they could do about it and gave us a free month worth, after suffering from constant disconnects daily for months we only managed to get a month for free, some logic?

anyway, enough rambling about it heres a site that told me my problem which allowed me to fix it. http://www.broadbandreports.com/forum/remark,13485343

Hmmm.. Well I looked at the link you sent me Sir Leon, and checked the settings and everything seems to be fine. Today i've been playing warcraft 3 online and it has been fine, I haven't gotten dropped all day. I guess my router is a little too spaztastic. Guess there isn't really anything I can do besides returning it and getting a new one from the company. Thanks for the assistance though everyone.

I used to use a Netgear wireless router that could be fine for hours then you'd turn everything off and try to come back to it later and the computer would suddenly refuse to get any signal.

A router like this, that is used to separate the private network from the public Internet, needs to keep track of all recent and current connections made.
If too many connections are going on (lots of computers, a virus sending out lots of spam (seen that...) or any other program that opens/uses lots of connections) may cause the router to refuse any new connections. If this is the case, then the router itself should still have a connection with the Internet, but no traffic can go through it.
If that's the case, then get a router from a different brand. This technique should work for hundreds of computers, not fail for 1 ;)
Perhaps a bit of Googling may help to see if this problem (or something similar) happens to others, for the same games.

Well I've googled the name of my router, I've found a forum post about someone not being able to host games ( which i cannot do ) with the modem, but nothing on Warcraft III and disconnecting issues.

Have you setup your router to forward those ports?

I also saw something about that on google, saying something like the ISP has to remotely do it or something. I set up the port forwarding with my firewall, but there isn't anyway I can do it through the Router interface. I don't mind not being able to host as annoying as it is, but I do care about getting dropped from every other game. That's why I don't play ranked matches anymore.