need help computer problem (in Off-topic)

Optimus(Prime) August 17 2008 12:29 AM EDT

my computer is really mess up i got a lot of infection in it i cleaned it out but i cant get out f same mode when is says do you want to get out of safe mode and and do a system restore hit yes i do then it says system restore is not able to protect your computer please restart your computer and run system restore but then every time i do it it just say the same thing i got no internet or anything just safe mode i cant get out im on my cousin lab top now please help me thanks

Khardin August 17 2008 12:48 AM EDT

Probably best off reinstalling windows. I'm sure you've thought about that since it's what everyone says first, so I'm really asking, why not reinstall windows? What's preventing you? What OS are you using? What kind of computer?

Optimus(Prime) August 17 2008 12:54 AM EDT

i cant do that need the internet dont i and in safe mode i have no internet

Flatcap [East Milwaukee Devival] August 17 2008 1:23 AM EDT

if you have a home network you should be able to get on the net with safe mode with networking. Sounds like you're using windows xp but you've removed the restore files from your machine. if you still have your windows cd you can insert the cd and run the restore installation

PeterGriffin August 17 2008 1:40 AM EDT

if you still have you system disk then I would suggest doing a repair. In my many years of PC work I have never had a restore actually fix very much, it can take care of minor issues but large virus issues it typically won't fix. What has happened is that what ever you got your system infected with caused some of your major system files to be beyond repair so when your anti virus program deleted them then it made your system get into this loop.

Basically you boot to your the system disk, then first screen if I remember correctly hit enter then next screen it should detect a version of windows on your pcs and it will ask you if you want to repair, and just hit R for repair. Just be careful if you go hit the wrong options you can wipe out your PC. it has been abit since I have had to do one but if I remember correctly and it is XP then the steps should be this:
boot to the disk
hit enter
then F8
then R
and just follow the instructions after that.
If you get to any spot that says anything about formatting or deleting partitions then stop because you are about to wipe out all your files.

I would suggest though that once you get it up and running, go and download the AVG trial and run a full scan on the PC to clean up what you can.

Optimus(Prime) August 17 2008 1:47 AM EDT

i forgot to mention i dont have any of that system recovery stuff my brother lost it

MissingNo August 17 2008 1:59 AM EDT

Heh. Are you up for the possibility of switching to another operating system. I switched to Ubuntu last year and accidentally completely erased my Windows when I was trying to partition it. And I can say I'm happy. Then again if you're really into games you might be a little annoyed at how few online games are available for Linux.

But eh, CB and not having to worry about any type of malware is good enough for me.

PearsonTritonRaveshaw August 17 2008 2:11 AM EDT

lol @ ubuntu. I haven't heard of that OS since my freshmen year.

Lord Bob August 17 2008 2:15 AM EDT

"Are you up for the possibility of switching to another operating system. I switched to Ubuntu last year ..."

I don't think this guy is ready for Linux.

Anyway, once you get things repaired, get these FREE programs and run them regularly (at least once per week):

Also get an anti-virus program. I use AVG, and despite it being free and "weak," to this day I have yet to get a virus, and I'm sort of obsessive compulsive about Internet security:

Again, run it at least once per week. I run it once a day. Keep it updated, otherwise its useless.

Optimus(Prime) August 17 2008 2:25 AM EDT

i restarted the whole thing like a brand new computer so far its loading so i think its just like a brand new computer since ma 9 2003 thats what it says lol

Optimus(Prime) August 17 2008 2:26 AM EDT

now it says to acces web sites or mail you must have an internet service provide and a blue bar i cant click on

Eliteofdelete [Battle Royale] August 17 2008 3:27 AM EDT

You could also get avast, its a free anti-virus software which might be a little better then AVG. Oh and zone alarm is a very good free firewall but it can get annoying sometimes, I just ended up getting rid of it.

8DEOTWP August 17 2008 5:18 AM EDT

Spy bot Search and Destroy, that is key.

VivaPinata August 17 2008 8:50 AM EDT

Playing CB is the cure for AIDS.

Flatcap [East Milwaukee Devival] August 17 2008 2:54 PM EDT

"now it says to access web sites or mail you must have an internet service provide and a blue bar i cant click on"

That's the network setup wizard. You really dont need to set that up until the installation is complete. It's a copy of the "Add network Connection" button

No idea what blue bar you are seeing but there should be next/back/cancel at the bottom. If you hit cancel it will move onto the next step.
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